Epoints Platfrom


- Lead - Deal - Customer: Make appointments, generate leads, distribute and take care of leads, make deals, convert deals into customers

- Contract: Module to manage contract types

- Sales process: Create products, create services. Sell on the app or at the counter. Place an order, pay for an order, deliver

- Referral Marketing : 1 form of referral marketing, invite member register and buy product to get reward. Multi level system

- Ticket: Module used for management and handle problem, received problem, delivery, process, report

- Project management: Module used for management work, like redmine, jira. But it focuses on the project with reporting on budget, resources, work, schedule and risk assessment. Help the manager have an overview of this project.

- Task management: It a part of Project management. It focus to employee, help they can control and report task, redmine task late. like redmine, jira.

- Chat internal: Full function basic chat use for staff internal. Chat(text, image, link), Group, Reply, Reaction, Pin ...

- Chat Hub: Get message realtime from Zalo and Facebook, chat 2 way. Integrate other functions in ERP to support sales

- Qr menu F&B:: Application helps customers to order at the table. Use phone, scan QR code on table, access the website, order and can payment online (vnpay)

- Survey: Module used for make survey for internal or customer. Can create dynamic survey with many type of question. Like google survey

- ZNS, SMS, Email, Notification Marketing: Modules used for campaign marketing, help owner reduced cost reach users or push infomation, product, promotion...

- Call Center: Call center module, call directly in CRM to customers. When there is an incoming call, CRM will automatically display that customer information by phone if the system already has it.

- File management: A service used for management file, upload, download, preview, share, permission to file, folder. Like Google Drive

- Check in - out: Module used management check in - out staff, Timekeeping, work schedule management, application for leave

- Vnpay, Eway Pay: A Service support payment online with vnpay and eway (australia)

- GiaoHangNhanh, ViettelPost, Ahamove: A service integration Delivery support with Fast Delivery supplier

- Report: revenue and expenditure report, revenue by branch, inventory, debt, by product, service, marketing campaign report, performance report, lead report, deal report, conversion report...




- Epoints Platform is a multi-purpose customer care platform. The platform has many modules that can be deployed for shops, small and medium enterprises. Module : eCRM, eHRM, eWorkplace, eTicket, portal, App